Kaimera Learning is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you engage with our website, workshops, training programs, online sessions, and any services or communications provided by us.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of personal and usage information to deliver and improve our educational offerings. The information we may collect includes, but is not limited to:
- Personal Identification Information
- Full name
- Email address
- Phone number
- Billing and payment information
- Residential or business address (when required)
- Technical and Usage Data
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited and time spent
- Referring URLs and interactions
- Communication and Feedback Data
- Course feedback, testimonials, support tickets
- Surveys or email inquiries
- Social Media and Third-Party Integrations
If you connect with us through social media (e.g., Facebook, LinkedIn), we may receive information in accordance with your account privacy settings.
2. How We Use Your Information
We use your personal data to provide, manage, and enhance your experience with Kaimera Learning. Specifically, we may use your data for:
- Registering and verifying user accounts
- Processing payments and issuing receipts
- Delivering access to workshops, online sessions, and course content
- Sending important updates, schedules, or reminders related to your enrolled sessions
- Improving website functionality and user experience
- Customizing content based on your preferences or activity
- Responding to customer service requests or technical inquiries
- Sharing promotional offers or new course launches (with opt-out options)
We do not sell, rent, or trade your personal information to third parties.
3. Data Protection and Security Measures
We take your data security seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.
These include:
- Secure servers with encryption
- SSL (Secure Socket Layer) protection on sensitive pages
- Limited access to personal data to only authorized personnel
- Regular security audits and updates
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or contractual obligations.
Once your data is no longer needed, we securely delete or anonymize it to prevent misuse.
5. Your Data Rights and Choices
You have the right to:
- Access your personal data we hold
- Update or correct inaccurate or outdated information
- Request deletion of your data (subject to contractual or legal constraints)
- Withdraw consent where processing is based on consent
- Object to direct marketing communications or unsubscribe at any time
You can manage most of your data preferences via your account dashboard or by contacting us directly.
6. Third-Party Services and Disclosure
We may use third-party platforms to process payments (such as Razorpay, Stripe, or PayPal), host our website, manage email communications, or analyze user behavior (e.g., Google Analytics).
These providers are contractually obligated to process your data securely and only for the purpose of delivering services on our behalf.
We may disclose your information when legally required, such as in response to court orders, law enforcement requests, or to enforce our terms and protect our rights.
7. Cookies and Tracking Technologies
Kaimera Learning uses cookies and similar technologies to personalize content, improve navigation, analyze traffic, and provide targeted marketing. For detailed information, please refer to our [Cookies Policy].
8. Children’s Privacy
Our services are not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from minors. If you are a parent or guardian and believe we have collected data from a child, please contact us immediately.
9. International Users
If you are accessing our services from outside India, please note that your data may be transferred to and processed in India or other countries with data protection laws that may differ from those in your jurisdiction. By using our services, you consent to such transfer.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make significant changes, we will notify users by email or via a prominent notice on our website. It is your responsibility to review this page periodically.
Your continued use of our services after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests related to your personal data or this Privacy Policy, please contact:
📧 Email: info@kaimeralearning.com
📍 Address: 34, Nagar Enclave, Patiala (PB)